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Small Business Self Assessment Checklist for the Australian Consumer Law
Solving your customer problems
Topic 13 of 13
3. Solving your customer problems
3.2 Dealing with repairs
Do you supply refurbished goods as an alternative to repairing a consumer’s defective goods or use refurbished parts in the repair of a consumer’s defective goods?
Yes
No
Do you repair goods that are capable of retaining user-generated data such as flash drives, MP3 players, computers or phones?
Yes
No
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