| Guidance | Food businesses may process potentially hazardous food at temperatures that permit the growth of pathogens as long as they monitor the time that food is at these temperatures and keep this time to a minimum. If potentially hazardous foods are outside refrigeration multiple times during preparation, these times must be noted and added together to ensure that they do not exceed safe limits. Note that this only refers to ready-to-eat food and not raw food that will be cooked or otherwise processed to reduce pathogens to safe levels. The total time that ready-to-eat potentially hazardous food can be outside temperature control is discussed in Appendix A. The time that raw potentially hazardous foods such as raw meat are outside temperature control during processing (which includes preparation) should be kept to a minimum. The main reason is to minimise the growth of pathogens. Certain bacteria in some fish can produce dangerous levels of histamine (a toxin) if these fish are kept unrefrigerated for too long. Cooking does not destroy this toxin. It is essential that raw fish be kept outside temperature control for a minimum time. Fish that contains dangerous levels of histamine may not appear spoiled. Thawing Food Thawing frozen potentially hazardous food at temperatures between 5⁰C and 60⁰C may allow food poisoning bacteria to grow. The food safety risk is much higher for frozen ready-to-eat potentially hazardous food being thawed than for frozen raw potentially hazardous foods that will be cooked or otherwise processed to make them safe before eating. Ready-to-eat frozen potentially hazardous foods should be thawed in a refrigerator, or alternatively in the microwave. If the food is thawed at room temperature, the time that the food is at temperatures between 5⁰C and 60⁰C must be noted to ensure safe time limits are not exceeded (see Appendix A for details). Frozen raw meats (e.g. chicken and turkey) may be able to be safely thawed outside refrigeration as foodborne pathogens that may grow during the thawing process should be destroyed when the meat is cooked. However, if these meats are thawed outside refrigeration, there is a risk of the meat spoiling due to the growth of microorganisms. When thawing frozen raw meats, there are two critical food safety considerations:
Small portions of raw frozen meat and fish may be able to be safely cooked without the need for complete thawing (e.g. foods such as beef burgers and chicken nuggets are often cooked from the frozen state). However, if larger portions of raw meat such as chickens and turkeys are still partly frozen before cooking, it is harder to cook them thoroughly. There may also be sufficient time during cooking for food poisoning bacteria to grow to dangerous levels or for heat-stable toxins to be produced. Food poisoning incidents have resulted from cooking partially thawed meats. The various ways that frozen potentially hazardous food can be thawed are explained in the table below.
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| Non-compliance | Minor |
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| Major |
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| Critical |
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